Service delivery with a smile
Native ITSM/ESM on Microsoft 365
Transitieprofs helps organizations in regulated environments to drastically simplify Service Management with ITSM360.
countries
ROI in months
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Why is everything Microsoft... except ITSM/ESM?
Standalone ITSM tools create complexity
High costs for licenses, modules, and consultants
Low adoption due to complex portals
Limited control over data, security, and compliance
“The real costs are not in the license, but in complexity, training, maintenance, and lost productivity.”
From the shoulders of Microsoft
Do you need higher output, secure and compliant software, and lower costs?
100% Microsoft 365
Harness the full power of Microsoft. Automate with Power Automate and Copilot, with all data centrally located in one place.
Happy users
Let users and IT staff work in the environment they already know. Less frustration, more happy users.
No expensive modules or consultants
Leverage your existing Microsoft investment. This results in total costs that are 3 to 10 times lower than with standalone ITSM solutions.
Automate all your service processes Right in Microsoft with:
Ready-made ESM/ITSM apps in MSTeams or Sharepoint
IT, HR & Facility automation without hassle or high costs
Self-service
Native Teams & AI Happy Helper
As AI continues to transform the ITSM industry, ITSM360 exclusively utilizes Microsoft AI services, giving you complete control over data sources and generative response capabilities.
Service desk
Native Teams & AI
ITSM360 integrates fully with all your Microsoft products. Support tickets, requests, and self-service from users are handled directly in Teams.
GRC360
Unify GRC and ITSM in Microsoft
Discover how GRC360 can transform your approach to governance, risk, and compliance. Manage governance, risk, compliance, and IT service management from a single, trusted interface.
CMS/CMDB
Organize your IT documentation in MSTeams
With ITSM360 CMS, you have a complete record and document system that provides your organization with the knowledge and documentation it needs to do its job.
ITOM
IT Operations Management
ITSM360 is ideally suited to perform management processes fully automatically in combination with Power Automate and our AI Happy Helper function (Co-Pilot).
Project Management
Project Management meets ITSM/ITIL
Our Microsoft 365-based IT project app keeps you in your Microsoft 365 tenant, maximizing your return on investment in Microsoft.
Watch the video below for a first impression of our solution: seeing is believing!
Transition professionals
Service Delivery with a smile
With years of IT experience and as one of the longest-standing ITSM360 partners, you are assured of reliable and expert guidance. We look beyond the limits of existing solutions and challenge you to make smarter use of Microsoft. With boundless energy and surprising possibilities, we make service delivery simple and even fun again!
The photo shows TransitieProfs and ITSMCompany at the ITSM summit – Serview 2025, Seeheim-Jungenheim.
Will you be joining us on May 25, 2026?
Introduction / DEMO
via MSTeams
Book an appointment directly in our calendar!
Your time is valuable, a 60-minute DEMO gives you immediate insight into:
ITSM360: the total package for your Digital Service Desk
100% Microsoft, secure from your own Microsoft 365 environment.
- CoPilot Powered: AI Happy Helper Service
- TCO at least 3x more affordable: €49, all inclusive
- From MS Teams: easy adoption
TCO/Business case discussion
If you are interested in a TCO/business case discussion, we will talk about your requirements as a customer and, if necessary, fill them in together. We can also immediately calculate the TCO (free consultation of 1-1.5 hours via MSTeams).
At least 300% savings on your TCO
The license costs are often already largely included in your agreement, and development costs are so much lower that ITSM360 quickly pays for itself. In addition, we can easily automate many routine tasks. This creates more Self Service Support, which means you can structurally reduce the number of costly hours you need to invest. The combination of lower license costs, simple implementation, and savings on man-hours leads to an extremely interesting business case.
SDM360 as unique XLA functionality
SDM360 literally stands for "Service Delivery Management within ITSM360." Our 20 years of practical experience combined with ITSM based on Microsoft. This combination allows us to guarantee:
Real-time measurable high user satisfaction (8.5+) as well as demonstrably lower costs (15%+).
Trusted by many large organizations
Ready to make ITSM simple again?
Book an appointment directly in our calendar!
Not a sales pitch, but a free, substantive consultation with one of our specialists.
