• Innovation Factory as a Service
Make innovation a repeatable process rather than a one-off event.
From idea to working process.
Within the Innovation Factory, business, IT, and transition professionals work in short cycles to achieve concrete improvements.
We validate the value, design the process, ensure governance, and then implement the automation within Microsoft.
Discover
Identifying promising use cases and high-impact processes.
Validate
Assessing business value, risk, AI potential, and technical feasibility.
Prototype
Quickly deploy a working solution using no-code and low-code building blocks.
Scale
Scale successful automation initiatives to other teams, countries, or service areas.
Typical Innovation Factory themes.
The service is suitable for organizations that not only want to implement changes but also want to improve more quickly on an ongoing basis.
HR Onboarding
From requests to accounts, resources, tasks, and communication.
Self-service
Fewer emails, fewer individual requests, and more standardized processing.
Compliance Workflows
Organize audits, evidence, tasks, and reports in a manageable way.
• 80+ proven use cases
Don't start from scratch. Build on proven innovations.
Within the Innovation Factory, we have now developed more than 80 use cases that we are making available to customers. This enables organizations to activate, test, and scale functionality more quickly without having to reinvent the wheel every time.
The use cases are designed for Enterprise Service Management, Shared Service Centers, HR, IT, Facilities, Governance, and AI-driven process automation.
Sample Use Case
AI-Powered Translation for International Service Organizations
At international Shared Service Centers, tickets are automatically displayed in the reader’s native language. An employee in the Netherlands sees the ticket in Dutch, a colleague in Germany sees it in German, and a team member in France sees it in French—all based on the same request.
This makes service communications clearer, faster, and more consistent without the need for manual translation.
AI Service Agents
Agents for intake, knowledge sharing, routing, and employee support.
HR Onboarding Automation
Standardized onboarding with tasks, resources, accounts, and approvals.
Governance Automation
Controls, evidence, reporting, and auditability are integrated into the process.